Return Policy & Claims

We always want our customers to have a pleasant shopping experience when visiting designhousestockholm.com. We would like to ask you to always inspect the product after arrival and notify us within five days if anything is missing or has been damaged in transit. We will refund or replace any damaged products. The original box for the product needs to be saved in order to claim the product. Please contact our customer team for more info on how to proceed at logisticservice@designhousestockholm.com. 

If you are not happy with your item, you may return your non-damaged and unused Design House Stockholm purchase in its original packaging within 30 days of receipt. The customer is responsible for shipping charges associated with returning a non-damaged item. Please contact our customer team for more info on how to proceed at logisticservice@designhousestockholm.com